GoFetch Pay

Our top troubleshooting tips to try if you're experiencing technical difficulties with the GoFetch Pay app

Technical Issue Troubleshooting Checklist

Step-by-step solutions to common app and payment issues

Have questions about linking your insurance account or receiving an error message? Find our top tips here.

Can't recall your password or having trouble logging in on the GoFetch Pay app?

If the full card details on your virtual Visa are cut off or magnified you will need to reduce the font size on your smartphone

If you're having trouble paying with your virtual Visa you can find the solutions to the most common problems here.

Tips for when you're having trouble starting a new payment plan in the GoFetch App

The device requirements for downloading and using the GoFetch Pay app

Find answers and get help from Intercom Support and Community Experts