GoFetch Pay virtual Visas are one-time use temporary Visa cards. Each time you pay for your vet visit a new unique card number is generated.
GoFetch Pay is unable to process refunds that are refunded to your virtual Visa unless they can be processed without the card number.
Once a virtual card has been used to pay your clinic it is not possible to re-generate or view the same card number. For security reasons, our team does not have the ability to view any card numbers.
The best way to receive a refund from your clinic if you've paid with your virtual Visa is to request they refund an alternative payment method, such as a personal credit card, debit card, cash, or check.